# Measure and prove the value of your AI agents, for free See what users ask, how conversations unfold, and if agents are driving user success—or creating risk. Get started for free, no credit card required. ### Loved by 14,400 companies across the globe ## Do you know how agents are helping productivity? Answer all of your AI questions, like “How is our agent helping users?” and “Where is my agent falling short?”. With Agent Analytics for Free, you can **track up to 500 prompts per month, per subscription.** ### Tie impact to usage View trends and conversations to see which use cases lead to user success, and fix those that don’t. ### Analyze use cases See exactly what users want your agent to do by viewing prompt trends and conversations. ### Compare AI vs. manual workflows Measure how fast your agent completes a workflow, compared to the click-based one. ### Prove business value Connect agent usage to bottom-line impact with visibility into retention, conversions, and time to completion. ## Get started in three steps 1 ### Sign up Create your Pendo account at app.pendo.io/register. 2 ### Loop in an engineer Have someone with code access install the Pendo snippet. 3 ### Sit tight We’ll email you when data starts flowing. Then, invite your team and dive in! ## All-in-one, all for free Total cost ### $9,804 + #### Hidden costs There’s no true “Pendo Alternative.” Instead, you get disconnected data, inconsistent user insights, workflow inefficiencies that slow down your team, integration issues, maintenance overhead, and surprise fees for extra seats. vs Total cost ### $0 + #### No hidden costs There’s more to Pendo than Agent Analytics. Pendo for Free delivers the capabilities of six tools in a single platform, like analytics, guides, roadmaps, and NPS—no credit card required. ## How can Agent Analytics Free help your business? ### Make informed roadmap decisions Uncover unmet, high-demand use cases, and add them to your roadmap to maximize adoption. ### Reduce AI Risk Monitor and flag risky inputs. Then, put guardrails in place by embedding guidance directly within your agent. ### Reduce customer support costs Prevent support tickets by using agent analytics to identify issues, then deploy guides to provide real-time support. ### Increase AI adoption Get visibility into who’s using agents, how, and where they can grow. ### Minimize customer churn Track agent usage and retention to proactively improve customer health and reduce churn. ### Map prompts to outcomes Link AI prompts to user sentiment and outcomes like retention, conversion, or churn. ## Enterprise-level security, for free Pendo adheres to key industry best practices and regulatory schemes to protect the security and privacy of our customers’ data: **SOC 2, GDPR, HIPAA, and Privacy Shield**. Pendo helps organizations of all sizes safeguard their customer and employee data. ## Don’t just take it from us Hear what people have to say about Pendo for Free. "Agent analytics opens up an entirely new level of insight into customer needs. What they’re struggling with, what they’re asking about, without having to ask them directly. This is the holy grail of voice of customer." – Christopher Penny, Product ## Pendo experts are here to help Pendo Connect Slack community Looking for resources to support your Pendo experience? The Pendo Connect Slack community is a great place to ask questions, draw inspiration, and learn from fellow Pendo users. ### What is Agent Analytics Free? Pendo Agent Analytics is a first-of-its-kind tool that measures how users engage with conversational AI agents. It shows what they ask, what happens next, and how those interactions impact business outcomes. This is part of our Pendo for Free offering, and Free users can track up to 500 conversations per month, per subscription. ### What features are included in Pendo for Free? Pendo for Free provides access to product analytics, in-app guides, Pendo-branded roadmaps, and Pendo-branded Net Promoter Score (NPS) surveys. It supports unlimited web and mobile app keys for up to 500 monthly active users (MAUs). ### Which mobile applications does Pendo for Free support? Pendo for Free supports native iOS, Android, Xamarin, and React Native apps. ### How can I get started with Pendo for Free? To begin using Pendo for Free, install the Pendo snippet into your application. Once installed, the platform starts capturing user behavior data, allowing you to tag features and pages and access usage analytics. These three resources provide more information about the installation process: [How to install the Pendo snippet](https://support.pendo.io/hc/en-us/articles/360045829772), [Pendo Installation Workbook](https://docs.google.com/document/d/1w99nnhFF5URmeyxe_6VVxlR0ZWIaVKljM7bPwv2x7As/copy?usp=sharing), and [Developer’s guide to installing the Pendo snippet](https://support.pendo.io/hc/en-us/articles/360046272771-Developer-s-Guide-To-Installing-the-Pendo-Snippet). ### What happens if I exceed the 500 MAU limit in Pendo for Free? Agent Analytics Free gives you 500 conversations per month, per subscription. After you exceed this, you’ll see a random sampling of 500 conversations. Other parts of Pendo for Free (like Analytics, Guides, and NPS) also have a 500 MAU limit. If you surpass the 500 MAU limitthese tools, your data reports will reflect generalized trends based on a random sampling of 500 visitors. ### How can I get help with my Pendo for Free account? Pendo for Free includes self-serve support. If you’re looking for more resources, the [Pendo Connect Slack community](https://connect.pendo.io/) is a great place to ask questions, draw inspiration, and learn from fellow Pendo users. ### How can I try premium Pendo features? After registering for a free Pendo account, you will have the option to activate a 30-day free trial that gives you access to additional paid features (including unbranded NPS surveys, Product Areas, Data Explorer, Product Engagement Score, and Resource Center). If you decide to proceed with the basic Pendo for Free plan, you won’t be eligible to enter the free trial again until you configure the Pendo install script in your application, and that trial only lasts 14 days. See [this article](https://support.pendo.io/hc/en-us/articles/6069107464091-Pendo-Free) for more details about the Pendo free trial.